Any product purchased from the DVTD® Marketplace on or after July 31, 2020 can be returned for a refund or exchanged for credit towards another purchase of a DVTD® product within 30 days of original purchase. To be eligible, items must be unused, unopened, and still in the original packaging. Clothing items must be returned unworn with any tags intact.
To return a product for a refund or DVTD® credit, Affiliates or Customers will log in to their Customer profile to initiate the return process and print a returns document to enclose with the returned package.
Items must be returned to the DVTD® Home Office at the Affiliate’s/Customer’s expense. If, upon receipt, it is determined that the return is due to a Home Office error (incorrect item sent, defective, etc.), a shipping reimbursement of $10.00 in DVTD® Rewards/Affiliate Discounts will be added to the Customer’s/Affiliate’s account.