With a saddened but grateful heart, we wanted to let you, our Customers, Hostesses, Gem Members, and Rewards Plus Members know, that DVTD/Premier Designs will be closing its doors, effective January 1, 2021. You may have already heard about this from your Affiliate, as we informed them this past Tuesday.
Premier Designs began 35 years ago with a purpose to Honor God, Serve Others, and Enrich Lives. Since then, thousands of thousands of lives have been changed in unimaginable ways. We’ve given more than $120 million to ministries and mission organizations. It has no doubt been a success in every possible way you can measure it. We’re so grateful.
And whether you’ve been part of this family for 35 years or 35 days, we’re thankful for being a part of this. You’ve allowed people into your homes to share what we’re all about. You’ve blessed your Affiliate by supporting her small business. And hopefully, you’ve enjoyed some great jewelry and other products along the way. So thank you.
WE’RE NOT DONE YET
In the meantime, you can still order through DVTD, and we have so much for you to take advantage of, just in time for Christmas. Keep shopping online or through your Affiliate, and enjoy lots of specials we have and will continue to launch the rest of this month. We’ve attached an FAQ document to this email. It covers things like your Rewards, returns and exchanges, and much more.
Here is the original letter sent to our Affiliates, from President Tim Horner. We think his message will also resonate with many of you.
Thanks again for 35 miraculous years. To God be the glory!
With saddened but grateful hearts, Premier Designs & DVTD will be closing business, effective January 1, 2021. As a Customer, you may have questions on what this means for you until then. This document addresses the most common questions for you.
Customer Service is available, as always, to serve you. Please call or reach out at CustomerService@ DVTD.com.
1. Through December 31, 2020, DVTD will operate like normal. You can still shop and your Affiliate will earn commissions on any orders you place.
2. DVTD.com will continue to operate at least through January 2021, if not longer.
a. Discounts and specials will likely be applied, beginning early December 2020. You should be able to find some great deals!
b. As a Customer, you will still be able to order and login to your account like normal, but no commissions will be paid to your Affiliate during this time.
3. Beginning December 1, 2020, all sales made with DVTD are final, and will not be eligible for returns, refunds or exchanges. Items purchased prior to December 1, 2020, will still be eligible to take advantage of returns, refunds and exchanges per the policy available at that time.
4. Rewards Plus enrollments ended on December 1, 2020.
5. As a Customer, you can still earn Rewards on your purchases through January 31, 2021.
6. All existing Customer Rewards will expire after January 31, 2021.
7. Rewards Plus members will be offered the following settlement for their enrollment fee in the following manner:
a. All Rewards Plus members will have $75 in Rewards added to their account on December 3, 2020. There is nothing you need to do as a Rewards Plus member to enable this; it will happen automatically. Any questions related to this offer should be sent to MarketingServices@PremierDesigns. com.
b. Rewards Plus members will continue to receive free shipping on all orders, regardless of order amount, as part of the current promotion through December 13, 2020. Beginning December 14, 2020, Rewards Plus members will continue to receive free shipping on all orders totaling $75 or more (after discounts) through January 31, 2021.
8. Your Affiliate may continue to operate certain aspects of their business, such as Facebook Groups and more. While this is fine, it’s important to note that, as of January 1, 2021, they are no longer an Independent Affiliate of DVTD.
9. Many of the products in our marketplace are available elsewhere. If you found a product you really like, we suggest you visit the company’s website and purchase directly from them.